Cases · Matraws · E-commerce · Full-service partnership
8x revenueFrom a single Odense store to €2.6M+ — over a five-year partnership.
€2.6M+
annual revenue — up from €300–400K
10–15 hours
freed up per week through automation
Own platform
trade-in system built from scratch
5+ years
partnership — and still going
Revenue over time
Five-year partnership
“We thought we were buying a good service, but we've gotten far more than we feel we've paid for.”

01The starting point
When the partnership began, Matraws was a small shop in Odense doing €300–400K in revenue — run by two founders who are among the strongest content creators in the country, with 70,000+ subscribers on YouTube. The potential was obvious. The time wasn't: operations, admin and manual processes ate the hours that should have gone into building the business.
02The growth engine
We ran our framework end to end, with Meta and Google as the acquisition layer and Klaviyo to pick up the low-hanging fruit and build loyalty. The organic content strength they already had was repurposed as paid distribution — and budgets were steered on profit via Profitmetrics rather than the platforms' own numbers. The business stayed profitable the whole way through.
03Under the hood
In parallel, we built their trade-in platform from scratch: intake of collections with direct API access to Shopify, Stripe and Shipmondo. For store credit, the choice was between an off-the-shelf app and building on Shopify's native primitives. We built it ourselves — an app charges a subscription every month, injects third-party data into the checkout and adds one more point of failure. Choices like that look like details, but they're what decides whether costs grow with the business. Several hundred trade-ins have run through the system, and a webhook automation layer with its own API scopes pushes real-time updates to products — especially valuable during bulk events.
04The automation web
Around the platform grew a web of tools: a notification and dispatch system on an SMS gateway and Resend, a bookkeeping flow running directly over REST to e-conomic and coupled with Storebuddy — purchase records, sales invoices, VAT and cost prices in one place. A custom returns flow built for the EU right-of-withdrawal rules effective 18 June, with no fixed app costs. Order consolidation for customers, a demand tool for purchasing and the hot-buy list, ongoing price checks against the market, and in-house replacements for the apps they used to pay a fixed fee for. The result: 10–15 hours freed up — every week.
05The partnership
Along the way we've sat at the table for the strategic decisions and taken on the business administration, so the founders could focus on what they do best. Today: a store in Odense, a store in Copenhagen, an office and a warehouse — and €2.6M+ in revenue. Five years in, we're still going.
A look inside the portal
Built to run on, not to show off.
Collections
Trade-in
Store credit
Automation
Messaging
Notifications
Broadcasts
Documents
Purchase docs
Sales invoices
VAT records
Shop
Returns
Price checks
Demand
System
Statistics
Settings
Samlinger
Fiktive data
Automation — latest events
Gengivelse med fiktive data — ikke et screenshot. Portalens indhold, priser og logik forbliver Matraws' konkurrencefordel.
For the technically mindedThe architecture behind it — expand and dig in
01Trade-in orchestration
Intake of collections runs as API orchestration across Shopify (products and orders), Stripe (payouts) and Shipmondo (labels and shipping). Store credit is implemented on Shopify's native gift-card primitives — a deliberate rejection of the app route: no subscription, no third-party data, no extra point of failure in the checkout.
02The webhook automation
A dedicated server with scoped API access to Shopify runs real-time webhooks on product and order events. The layer is built for bulk events — mass updates that used to require manual review now execute as automated jobs with full traceability.
03The bookkeeping web
Purchase records, sales invoices, VAT records and cost prices flow directly over REST to e-conomic, coupled with Storebuddy on the sales side. The books reconcile themselves continuously instead of piling up at month's end.
04The notification pipeline
Event-driven dispatch with SMS over a gateway API and transactional email through Resend — order status, trade-in confirmations and operational alerts go out automatically, without anyone pressing a button.
05Returns flow & compliance
The returns flow is custom-built for the EU right-of-withdrawal rules effective 18 June — customers can actively withdraw orders through self-service. No fixed app costs, and the rules are implemented precisely rather than approximated.
06In-house tools
A demand tool for purchasing and the hot-buy list, ongoing price checks against market movements, CSV conversion that shapes data to internal systems, order consolidation for customers — plus rebuilds of the apps that used to cost fixed subscriptions. LLM automation ties the tasks together wherever pattern recognition beats rules.
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